Shipping Policy
Order Processing & Dispatch
Once your payment has been successfully confirmed, your order will be processed and dispatched within 24–48 hours.
After the order has been picked up by the courier, delivery generally takes 5–10 working days, depending on your location and the courier service.
Delivery timelines may vary due to unforeseen courier or logistical delays.
Packaging & Shipping Charges
We offer two packaging options so you can choose according to your preference:
📦 Standard Shipping — ₹150
Your order will be packed using multiple layers of bubble wrap, a sturdy 5-ply corrugated box, and additional protection to help keep your collectibles safe during transit. This is our recommended option for collectors who want enhanced protection for their order.
📦 Nominal Shipping — ₹100
Your order will be packed using a sturdy 5-ply corrugated box with standard internal protection. Outer bubble wrapping is not included with this option.
📦 Hold My Order / Create a Box for Me
Want to keep adding products to your order and ship everything together? You can ask us to hold your order and create a box for you.
The following terms apply:
- Full product payment is required to add a product to your held order/box.
- Your products will be safely kept until you instruct us to ship the box.
- You can request shipping whenever you are ready.
- Shipping charges will be applicable to the entire box/order at the time of dispatch.
- Products cannot be held without payment of the product value.
- Once you request dispatch, the applicable shipping charges must be paid before the order is shipped.
This option is intended for collectors who want to build their box over time and ship multiple products together.
❌ Order Cancellation
Once an order has been placed and payment has been confirmed, it cannot be cancelled.
Please carefully check your products, quantities and shipping details before completing your order.
By placing an order, you acknowledge and agree to this cancellation policy.
🔄 Return & Refund Policy
We deal primarily in collectible diecast products. Because of the nature of these products, minor manufacturing or packaging imperfections may occur.
DIT & LIT
DIT (Damage in Transit) and LIT (Lost in Transit) are not covered under our return/refund policy. We strongly recommend selecting our Standard Shipping option for better protection during transit.
🎥 Unboxing Video Requirement
For any product-related claim, you are strongly advised to record a complete, continuous and uncut unboxing video. The video should:
- Begin with the package completely sealed/unopened.
- Clearly show the shipping label.
- Show all sides of the package with a 360° view before opening.
- Continue continuously while the package is being opened.
- Clearly show the products and their condition immediately after opening.
This video serves as important evidence when reviewing any claim regarding the condition or contents of your order. Claims may not be accepted if sufficient evidence is not available to verify the issue.
Important Note for Collectors
Diecast collectibles may have minor factory or packaging imperfections such as small card bends, creases, edge wear, blister marks, scratches or other minor variations.
Such minor imperfections are considered part of the nature of collectible products and do not automatically qualify for a return or refund.
We make every effort to pack your order carefully and securely before dispatch.
By placing an order with us, you confirm that you have read and agreed to our Shipping, Order Cancellation, Return & Refund Policy.